Privacy policy.

Who is responsible

Dro Pur S.A., located at Domingo de Acassuso 4841, Munro, Buenos Aires province, Argentina, is responsible for the information it receives through this website. For any questions about this, email dp@dropur.com.ar.

What information we receive

When you submit a quote request, we receive your name, company, email, the treatment you are interested in and a description of your inquiry. Your phone number, material, quantity, dimensions, deadline and attachments are optional. The other fields are required to submit the form and allow us to respond; if you do not complete them, you can contact us by email. You do not need to register to browse the website.

To limit abusive submissions, the server uses the connection's IP address. Quote form logs retain an identifier derived from that address, an attempt counter and a control timestamp. They also store a request reference, a fingerprint of its content, the submission status and its timestamp to manage retries and prevent duplicate emails. These logs do not contain names, email addresses, inquiry text or copies of attachments.

Hosting and email services may also generate technical connection, security and delivery logs needed to operate the service.

How we use it

We use it to respond to your inquiry, prepare a quote and follow up on that request. We do not sell it or transfer it to others. Access is limited to Dro Pur staff working on your inquiry, providers of necessary services such as email or website hosting, and authorities when required by law.

Drawings and attachments

We treat the drawings, photos and specifications you send as your company's confidential information. We use them only to assess the part and quote the work.

How long we retain it

Inquiries and attachments received by email are retained for as long as needed to respond to you and support any resulting business relationship, and afterward for the periods required by applicable regulations.

Technical logs are retained only as needed for security and retry management. Their deletion is managed separately from emails and attachments. You can ask about the retention of your data or request its deletion using the contact listed in this policy.

If a submission fails, the form keeps your data and files in the tab so you can try again. The website does not save a draft that can be recovered after closing or reloading the page.

Your rights

You can ask to access, correct, update or delete your data at any time by emailing dp@dropur.com.ar. We respond within the time limits established by Argentina's Personal Data Protection Law No. 25,326.

Data subjects are entitled to access their personal data free of charge at intervals of no less than six months, unless a legitimate interest is demonstrated in accordance with Article 14, paragraph 3, of Law No. 25,326. The Argentine Agency for Access to Public Information, as the supervisory authority under Law No. 25,326, is empowered to address reports and complaints from people whose rights are affected by noncompliance with current personal data protection regulations.

Location map

The Contact page displays a Google Maps map. When it loads, Google may collect browsing data in accordance with its own privacy policy.

Changes

If we change this text, we will publish it on this same page with the updated date.